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Information on current measurements, restrictions & guidelines.

Last update December 2020

The health and safety of our guests and employees are of utmost importance. In order for you to enjoy your stay we’re taking numerous actions in order to provide as much safety as possible.

Our employees are tested weekly for the SARS-CoV-2 pathogen in the local branch of the Red Cross in St. Anton.

New COVID-19 regulation

You can find an overview of the new measures based on the current COVID-19 regulation here.
  • We urge our guests to PRE-CHECK-IN and provide us with their data and address before arrival. The link to do so is provided in your booking confirmation.
  • With the summer opening from 18th June 2021 onwards, a negative COVID-19 test must be submitted.
  • Please keep a required safety distance of 2 m.
  • Wearing FFP2 mouth and nose protection is mandatory in all indoor areas throughout Austria.
  • There are plenty of disinfectant dispensers. We thus ask you to please disinfect your hands before entering the hotel.
  • All surfaces and points of contact are cleaned multiple times a day. Needless to say, disincentive agents are used in all areas.
  • Handrails, door knobs, elevator buttons and metal surfaces are disinfected regularly.
  • Wherever possible, doors will be kept open as to reduce points of contact.
  • Key cards will be disinfected before handing them out.
  • Keyboards of card terminals will be disinfected before each use.
  • Our laundry is being washed with strict hygiene regulations.
  • Our hardworking cleaning staff are trained and working with high-quality and disinfecting cleaning agents.
  • We are thoroughly airing our rooms before your arrival.
  • You’ll find information about our hotel and St. Anton am Arlberg in our digital portfolio “Gastfreund”.

Digital guest directory
  • Breakfast is from 7:30 until 10:00.
  • Our buffet is still available. We kindly ask you to wear a mouth and nose protection in the buffet area. Of course, feel free to use face masks at your own discretion also in other areas.
  • Extra hygiene measures are necessary when self-serving foods – by using the provided single-use gloves or single-use cutlery, or by disinfecting your hands immediately before using the buffet.
  • We also ask you to keep a safety distance of 1 m to people who are not traveling with your party
  • Hygiene in our kitchen has always been important for us, but we’ve reinforced our measures greatly.
  • It goes without saying that we are working hard to ensure that you can enjoy our spa area without thought. That is why our spa area can only be entered by a specific number of people at once and by complying to a safety distance of 2 m.
  • Of course, all of the spa area will be cleaned and disinfected with high-quality and disinfecting cleaning agents regularly.
  • We have adjusted our cancellation conditions for the coming summer 2021:
    • until 7 days before arrival: free cancellation
    • 7 to 0 days before arrival: 90% of the booked travel price
    • early departure or no show will be charged with 90%.
  • In case of travel bans on entry or exit, bookings can be cancelled at any time free of charge.
  • In general we ask you to arrive healthy.
  • Due to the current situation, we recommend taking out a travel cancellation insurance.

New! Though still existing pandemic status the European Travel Insurance covers in case of Corona illness.
Current information regarding the corona pandemic and the insuranc

  • Mandatory wearing of FFP2 – MNP-masks for waiters
  • However, we are still imagining the distance the size of a baby elephant (as we say here in Austria) between us and are all cautiously going about while adjusting situation.
  • Thoroughly washing our hands and regularly disinfecting our hands are a matter of course for us.
  • We will adhere to keeping a safety distance.
  • We are aware of measurements and regulations about Covid-19. We are taking this illness very seriously.
  • Our employees are tested weekly for the SARS-CoV-2 pathogen in the local branch of the Red Cross in St. Anton.

Find out about current topics such as the opening weekend, events, Arlberg mountain railways, general information about the summer season, etc. on the tourist office website:

Covid19 – safety measures

You have questions or need more information? Please contact us, we are more than happy to help.
You may be certain about one thing: We are looking forward to welcoming you. Stay safe and stay healthy!

Manuela & Klaus and the Rundeck Team

The information contained here are provided to you “as is” for informational purposes only, with no guarantee of completeness. Short-term modifications are possible.

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