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GUIDELINES & MEASUREMENTS

Information on current measurements, restrictions & guidelines.

The health and safety of our guests and employees are of utmost importance. In order for you to enjoy your stay we’re taking numerous actions in order to provide as much safety as possible.


New COVID-19 regulation

You can find an overview of the new measures based on the current COVID-19 regulation here.

For entry into Austria, currently  the 3G rule applies.
3G (vaccinated, recovered or negative tested) for entry from all countries

No more proof regarding vaccination, recovery or negative testing is required.

To facilitate the check-in, we ask for a PRE-CHECK-IN. You can provide us with your details before your arrival. You will find the link to do so in your reservation confirmation.

As of 16.04.2022, the wearing of an FFP2 mask is no longer mandatory in the hotel industry, gastronomy and cable cars.

The FFP2 mask obligation only applies in closed rooms of:

  • hospitals, retirement and nursing homes and comparable settings
  • public transport and its stops as well as cabs
  • customer areas of the vital trade

Wearing FFP2 masks in all enclosed spaces is still recommended.

  • There are plenty of disinfectant dispensers. We thus ask you to please disinfect your hands before entering the hotel.
  • All surfaces and points of contact are cleaned multiple times a day. Needless to say, disincentive agents are used in all areas.
  • Handrails, door knobs, elevator buttons and metal surfaces are disinfected regularly.
  • Wherever possible, doors will be kept open as to reduce points of contact.
  • Key cards will be disinfected before handing them out.
  • Keyboards of card terminals will be disinfected before each use.
  • Our laundry is being washed with strict hygiene regulations.
  • Our hardworking cleaning staff are trained and working with high-quality and disinfecting cleaning agents.
  • We are thoroughly airing our rooms before your arrival.
  • You’ll find information about our hotel and St. Anton am Arlberg in our digital portfolio “Gastfreund”.

Digital guest directory
  • Breakfast is from 7:30 until 10:00.
  • Extra hygiene measures are necessary when self-serving foods – by using the provided single-use gloves or single-use cutlery, or by disinfecting your hands immediately before using the buffet.
  • Hygiene in our kitchen has always been important for us, but we’ve reinforced our measures greatly.
  • Of course, all of the spa area will be cleaned and disinfected with high-quality and disinfecting cleaning agents regularly.

Cancellation conditions winter 2021/2022
up to 30 days before arrival – no cancellation fee
30 days to 7 days before arrival – 70% of the total amount
7 days to 0 days before arrival or no-show – 90% of the total amount

If there are restrictions in your country or ours that make it impossible for you to travel, cancellation is free of charge. Any deposit paid will be refunded to you.  If these restrictions are lifted by the time you travel, the regular cancellation charges will apply again.

If you are unable to travel due to covid disease and quarantine regulations apply, the regular cancellation fees will apply. We therefore strongly recommend that you take out insurance.

 We ask that you only travel if you are symptom-free.

  • Due to the current situation, we recommend taking out a travel cancellation insurance.

New! Though still existing pandemic status the European Travel Insurance covers in case of Corona illness.
Current information regarding the corona pandemic and the insuranc

  • All members of the our team are trained with regards to the situation and they also follow the 2-G rule.
  • Thoroughly washing our hands and regularly disinfecting our hands are a matter of course for us.
  • We are aware of measurements and regulations about Covid-19. We are taking this illness very seriously.

Find out about current topics such as the opening weekend, events, Arlberg mountain railways, general information about the summer season, etc. on the tourist office website:

Covid19 – safety measures

You have questions or need more information? Please contact us, we are more than happy to help.
You may be certain about one thing: We are looking forward to welcoming you. Stay safe and stay healthy!

Manuela & Klaus and the Rundeck Team

The information contained here are provided to you “as is” for informational purposes only, with no guarantee of completeness. Short-term modifications are possible.

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