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Terms and conditions

Reservation conditions:

For a guaranteed reservation, we require a deposit of approximately 40% as well as a written confirmation from us about the receipt of the deposit. For short term bookings, the full amount will be charged in advance.

Cancellation policy:

  • up to 3 months – no cancellation fee
  • 3 months to 1 month – 40% of the total amount
  • 1 month to 7 days – 70% of the total amount
  • 7 days prior to arrival & no show – 100% of the total amount

For cancellations, the Austrian hotel contract conditions apply:

A contract of accommodation is to be concluded by means of the accommodation of the guest (offer), as well as by the following verbal or written pledge (acceptance) of the hirer to make the desired room available. This accommodation agreement not only obligates the host to provide the room, but also the guest to fulfil his pledge to use the room. If, on the part of the guest, this accommodation contract is unilaterally cancelled due to “personal reasons”, the latter must nevertheless pay the agreed remuneration or pay the non-fulfillment damages. The reservation is guaranteed by a deposit of 40% of the total amount of the stay, as well as a written confirmation from the Proprietor about the receipt of this payment.

Pets:

pets are not allowed in our house.

Non-smoking:

within the building smoking is not permitted

Credit cards:
We accept Mastercard, Visa and Maestro Card. The invoice has to be paid in full prior to your departure.

Bank details:

  • receiver name: Familie Eiter Hotel GmbH
  • bank code: 36252
  • account: 240.002
  • SWIFT Code: RZTIAT 22252
  • IBAN AT67 3625 2000 0024 0002
  • receiver bank: RAIKA St. Anton am Arlberg

VAT Reg. No.: ATU63386703

cancellation policy:

Cancellations are unpleasant for everyone, so we try to be generous. However, if it is not possible to rent the room, we charge cancellation fees. The same applies to early departure, late arrival and non-arrival.

We recommend the conclusion of a travel cancellation insurance

Are you already looking forward to your Austria holiday in the mountains? Should something come in between you are fully protected by a travel cancellation insurance. We recommend to take out a travel cancellation insurance. You can easily take out an insurance online which will cover the fees in case of a cancellation.

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